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Terms & Conditions / Privacy Policy

Privacy Policy

Last updated: Today

This Privacy Policy describes how StuddedCaps.com (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit or make a purchase from our website.

We respect your privacy and are committed to keeping your information safe.


1. Information We Collect

We collect information to process orders, provide customer support, and improve our website.

A. Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

  • Name

  • Business name

  • Email address

  • Billing address

  • Shipping address

  • Phone number

  • Payment information (processed securely via third-party provider)

  • Order details

We do not store full credit card numbers.


B. Automatically Collected Information

When you browse our site, we automatically collect:

  • IP address

  • Device information

  • Browser type

  • Pages viewed

  • Time spent on pages

  • Referring URLs

  • Basic location data (city/state, not precise GPS)

  • Cookies and similar tracking technologies

This helps us improve website performance and user experience.


C. Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Keep your cart active

  • Improve website analytics

  • Provide relevant ads (retargeting)

You may disable cookies in your browser, but some features may not function properly.


2. How We Use Your Information

We use your information for legitimate business purposes, including:

  • Processing and fulfilling orders

  • Sending order updates and shipping confirmations

  • Providing customer service

  • Managing your account

  • Improving website performance

  • Detecting fraud or unauthorized activity

  • Marketing and retargeting (only to business clients)

  • Sending wholesale updates, promotions, or restock notices

We do not sell or rent your personal information.


3. Sharing Your Information

We may share information with trusted third parties who help operate our business:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping partners (USPS, UPS, FedEx)

  • Email service providers (for order updates and B2B marketing)

  • Website analytics tools (Google Analytics, Meta Pixel, etc.)

  • Website hosting and security providers

These partners are only allowed to use your information to perform services for us.


4. Data Retention

We retain your order and account information for:

At least 5 years for tax, audit, and legal compliance.

You may request account deletion, but we must retain certain information related to past transactions.


5. International Transfers

If you are outside the United States, your information may be processed on U.S.-based servers.

By using our site, you consent to this transfer.


6. Data Security

We take reasonable steps to protect your information, including:

  • SSL encryption

  • Encrypted payment gateways

  • Secure server hosting

  • Limited employee access

  • Routine system audits

No online system is 100% secure, but we take privacy seriously and work to protect your data.


7. Your Rights

Depending on your region, you may have the right to:

  • Access your stored information

  • Update or correct your information

  • Request deletion (when legally allowable)

  • Opt out of marketing emails

  • Disable cookies

You can request changes at:
📩 Submit A Support Ticket


8. Email & SMS Marketing

If you opt into email or SMS marketing:

  • You may receive wholesale updates, product drops, restock alerts, and brand-owner content

  • You can unsubscribe anytime by clicking “unsubscribe” or replying “STOP”

We only market to brand owners, resellers, and wholesale customers.


9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices.


10. Children’s Privacy

We do not knowingly collect information from anyone under 18.
Our products are for business customers only.


11. Updates to This Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a new “Last Updated” date.


12. Contact Us

For questions about this Privacy Policy, contact us at: 📩 Submit A Support Ticket

Terms & Conditions

Last updated: Today

Welcome to StuddedCaps.com (“we,” “us,” or “our”).
By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms & Conditions.

If you do not agree, please do not use our website.


1. Business-to-Business (B2B) Use Only

StuddedCaps.com is a wholesale supplier that sells exclusively to:

  • Clothing brands

  • Apparel companies

  • Merch creators

  • Boutiques

  • Resellers

  • Designers

We do not sell retail to individual consumers.

By using our site, you confirm that you are acting on behalf of a business, brand, or commercial entity.


2. Made-to-Order Products

All studded and rhinestone hats are made to order, meaning production begins after payment.

Due to the handcrafted nature of our products:

  • Minor variations in stud/rhinestone placement

  • Minor differences in shading or texture

  • Small production differences

do not constitute defects.


3. Pricing & Payment

All prices listed on our website are in USD.

We reserve the right to:

  • Update pricing at any time

  • Adjust wholesale minimums

  • Modify discounts or promotions

Payment is required in full at checkout.
We accept major cards, PayPal, and approved payment gateways through secure third-party processors.

We do not store full payment details.


4. Order Acceptance

Your order is considered “accepted” once:

  1. Payment is received, and

  2. Production begins

We reserve the right to decline or cancel orders for:

  • Fraud or suspected fraud

  • Incorrect information

  • Business conflicts

  • Supply issues

  • Violations of our policies

If an issue arises before production, you will be notified.


5. Cancellations

Cancellation is only possible if:

  • The order has not yet entered production, and

  • You contact us (Submit A Support Ticket) within 3 hours of purchase

Once production starts, cancellations are not allowed.


6. Production Times

General production windows:

  • Standard Orders: 5–15 business days

  • Large Wholesale Orders (50+): 7–20 business days

Production may vary based on:

  • Order volume

  • Season

  • Availability

  • Supply chain conditions

Production time does not include shipping time.


7. Shipping

Shipping policies, timelines, and responsibilities are defined in our Shipping Policy.

By placing an order, you agree to all shipping terms, including responsibility for:

  • Correct shipping information

  • Customs/duty fees

  • Carrier delays outside our control

Tracking is provided for all orders.


8. Returns, Refunds, and Replacements

Because all products are made to order:

  • All sales are final

  • No returns

  • No refunds

  • No exchanges

Exceptions apply only to defective or incorrect items.
These must be reported within 48 hours of delivery with clear photos.

Approved claims will be resolved via:

  • Replacement items, or

  • Partial credit toward a future order

We do not issue full refunds.

Full details are in our Return & Refund Policy.


9. Intellectual Property

All content on the website—including but not limited to:

  • Images

  • Product photos

  • Descriptions

  • Logo

  • Text

  • Layout

  • Design

  • Graphics

is the property of StuddedCaps.com and is protected by copyright law.

You may not copy, reproduce, or distribute our content without written permission.


10. Product Images & Accuracy

Some product images may be:

  • AI-generated

  • Digitally enhanced

  • Mock-ups

  • Visualized for clarity

This means actual products may vary slightly in appearance, color, or detailing.

These variations do not qualify for refunds or returns.

A disclaimer is provided on all product pages.


11. Limitation of Liability

To the fullest extent allowed by law, StuddedCaps.com is not liable for:

  • Loss of revenue

  • Loss of business opportunities

  • Delayed shipments

  • Misprints or errors in customer branding

  • Misuse of our products

  • Any indirect, incidental, or consequential damages

You acknowledge that you use our products for commercial resale at your own discretion and risk.


12. User Accounts

You are responsible for:

  • Keeping your login details private

  • Ensuring order information is accurate

  • Maintaining business credentials

We may suspend or terminate accounts for violating these terms.


13. Changes to Terms

We may update these Terms & Conditions at any time.
Updates will be posted on this page with a new “Last Updated” date, if it says today then that mean within the last 24 hours.

Continued use of the site constitutes acceptance.


14. Governing Law

These Terms are governed by the laws of the State of Nevada, without regard to conflict-of-law rules.

Any disputes will be resolved exclusively in state or federal courts located in Nevada.


15. Contact Us

For questions about these Terms, reach us at: Submit A Support Ticket